listening
part one
questions 1 - 12
·you will hear the general manager of artis ltd. giving her staff instructions about the arrangements for a visit to thepany by a group of international agents.
· as you listen, for questions 1 - 12,plete the notes using up to three words or a number.
· you will hear the recording twice.
artis limited
arrival
briefing notes for visit of foreign agents
1 the agents will be brought to artis┄┄┄┄┄┄┄┄┄┄┄┄┄at 9 a.m.
2 the agents will need to be taken to the┄┄┄┄┄┄┄┄┄┄by 9.30a.m.
rest of day
3 the first place for the agents to see is the ┄┄┄┄┄┄┄┄┄┄┄┄┄┄
4 the second place is the┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄department.
5 in the cafeteria, a video of the new┄┄┄┄┄┄┄┄┄┄┄┄will be shown.
6 the last place they will visit will be the┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄
must remember
7 all staff must ┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄
8 lt’s necessary to have two┄┄┄┄┄┄┄┄┄┄┄┄available at all times.
9 each agent must be given an┄┄┄┄┄┄┄┄┄┄before the presentation.
10 the agent from bolivia needs an┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄
evening entertainment
11 the latest time to arrive at the restaurant is┄┄┄┄┄┄┄┄┄┄┄┄┄
12 the┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄will be at 9 p.m.
part two
questions 13-22
·you will hear five different people talking about a special training programme for theirpany.
· for each extract there are two tasks. for task one, choose the person who is speaking from the list a-h. for ask two, choose the opinion that each person expresses from the list a-h.
· you will hear the recording twice.
task one - person
·for questions 13 - 17, match the extracts with the people, listed a - h.
· for each extract, choose the person who is speaking.
· write one letter a - h next to the number of the extract.
a the sales director
b the managing director
c a secretary
d a new junior manager
e the advertising manager
f the finance director
g the catering manager
h the information technology manager
13______ 14______.. 15______.. 16______. 17______..
two - opinion
· for questions 18 - 22, match the extracts with what the people say, listed a - h.
· for each extract, choose the opinion expressed.
· write one letter a - h next to the number of the extract.
a there are good ideas, but little of practical value.
b the sessions go on too long.
c it may be difficult to remember everything.
d there are too many specialised sessions.
e the eating arrangements should be improved.
f technology isn’t being given enough importance.
g the training methods are old-fashioned.
h people expect too much from the progmmme.
18 ________ 19 ________ 20 ________ 21 ________. 22 ________.
part three
questions 23 - 30
· you will hear part of a conversation between twopany employees, a woman called rose and a man called steve.
· for each question 23 - 30 mark one letter, a, b or c, for the correct answer.
· you will hear the recording twice.
23 the main benefit of suggestions schemes is that they improve
a profitability.
b motivation.
c efficiency.
24 when receiving a suggestion, it’s essential to
a publicise it.
b implement it.
c research it.
25 in this scheme, it will be necessary to exclude
a staff in research and development.
b junior staff.
c senior management.
26 the reward for a successful suggestion will be paid
a over a five year period.
b after three years.
c at a fifth of the total value.
27 when starting the scheme, rose and steve will emphasise how it could
a increase sales.
b be enjoyable.
c help promotion.
28 the scheme will be started at
a a regional office.
b head office.
c all offices.
29 staff will make their suggestions by
a using a special box.
b sending a memo.
c telephoning.
30 rose and steve will report to the board on
a the quality of suggestions.the value of suggestions.
c the number of suggestions. 本文共2页:
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